Adding users while they are online causes them to appear offline from the system, even when they aren't actually offline. To fix this issue, I was able to direct my friends to sign out and back in to their accounts to fix it completely. This thread can be disregarded.
I'm posting this thread for a friend since he doesn't speak english.
He has about 17 users (for buying accounts with games on them online) on his console and the latest HFW/HAN/HEN installed.
He lives very far away from him in another country, so I can't go do this stuff for him. I give him...